Built on the idea that websites should do more than exist.
Too many businesses invest in a website once, then leave it sitting there while the business changes around it. That never made much sense to us.
The Web Department was created to give businesses a dependable web team they can work with month after month. Not just to keep the site running, but to make it more useful over time.
Your website is the one part of your business that never clocks off. It is open at 2am, on weekends, over the holidays, working, or at least supposed to be. Treated right, it is the hardest-working member of your team: a salesperson that runs 24/7, bringing in enquiries while you get on with everything else.
Most websites never get that chance. They are built once, launched, and left. The agency moves on, the site slowly falls behind, and what should be your most valuable asset quietly turns into a cost, something you pay for that takes your time instead of making you money.
I started The Web Department to change that. Not to build a site and walk away, but to stay, to keep managing, improving and sharpening it so it works harder for the business, month after month.
That is why we stay small on purpose. I would rather make a handful of websites genuinely earn their keep than spread thin across dozens and give everyone the leftovers.
of people judge a business's credibility on its website.
Stanford Web Credibility Research
say design is the single biggest thing that decides whether they trust a site.
Stanford Web Credibility Research
We are a small, senior team: a strategist, a designer and front-end developer, and a full-stack developer. Each of us runs our own practice, and we come together on the sites we look after. We work remotely, with clients in the UK and South Africa. Working with us from the UK covers the hours, currency and contracting side of that.
Instead of a traditional agency structure, we operate as a focused team that scales based on what the work actually needs.
That means no unnecessary layers, no inflated retainers, and the right people involved at the right time.
We keep things deliberately focused.
That means your work does not get lost in a queue, and the site gets the attention it needs to keep moving.
Ongoing website support, practical improvements, and helping the site contribute more to the business over time.
A client portal where you can see every task, report and invoice as it happens. Month-to-month support, with no long lock-in. And a registered company behind the work, with senior people who actually do it.
Work with us